Frequently Asked Questions
A product can be internal proprietary software, a public-facing platform, a private user portal with dashboards and analytics, a tool for your constituents, or anything in between. You might sell your product to others or use it internally to help your business function. If it’s a proprietary solution your business has created, it probably falls into the “product” category.
Yes, but we have a special page dedicated to native apps and mobile websites. The types of projects we're describing above are more complex web-based software or tools that involve more than just a mobile app experience.
Yes! We actually love redesigning old products. If your product is outdated and in need of an overhaul, please review the details above and contact us about your project!
Development teams have a reputation for missing important design details. We write excellent front-end code, but even more importantly this step ensures that our designs are implemented perfectly. It also gives your development team a head start by having them focus on the back-end architecture while we code the front-end.
We offer a short period of support from the day your product launches to fix errors, bugs, crashes, etc. However, any additional features, updates, or revisions outside our agreement will be treated as a new project subject to a new pricing and timeline.
Complete products redesigns aren’t always necessary. Sometimes you’ll just need a new module created or you’ll want to roll out a new design in phases for budget and development reasons. If you need strategic guidance on how to improve your existing product, we offer website audits and strategy workshops at an affordable price. We'd love to hear about your project!